CPPA Stakeholder Meeting Discusses “Dark Patterns”
On May 5, 2022, I participated in the California Privacy Protection Agency’s (CPPA) stakeholder meeting, making a public statement about “dark patterns” which I urged them to redefine as “harmful patterns,” and suggested changes to their definitions of “Consent” and “Intentional Action.”
As Jared Spool says, we should be looking at the UX outcome of design decisions, not just the intent, as many designers adopt strategies or work with underlying technologies whose outcomes can be harmful to the technology user and other stakeholders. These UI…